Frequently Asked Questions
Detailed help sheets are provided for many of the common 'how do I' questions, but to provide further assistance to our users we have also compiled this list of frequently asked questions:
Installation
Importing / Exporting
Usage
Error messages
Moving Trackbase to another PC
Where is the Trackbase data stored?
Will Trackbase run in a Citrix environment?
Is Trackbase compatible with an Apple Macintosh?
I cannot receive .exe files
Exporting data to Excel
Importing an ASCII contacts file
The project screen is no longer divided into three sections
How to start Trackbase from the desktop
Trackbase has expired. Import a recent data file to activate it
SQLSTATE = 23000 [Sybase][ODBC Driver] Integrity constraint violation: primary key for table...
SQL Error: SQLSTATE = S0002 [Sybase][ODBC Driver] Table or view not found: table 'cy' not found
Connect to SQL Anywhere: User ID: DBA, Password: ***.
ERR 3: Unable to connect to database when starting application...
ERR 32: Unable to get/set values in registry
ERR 50: Please import your datafile from a location with directory names less than or equal to eight characters...