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Supporting business development is in our DNA – becoming a customer of Barbour ABI will not only allow you to access the market leading construction project database, but you will receive a dedicated client manager from our experienced team devoted to the success of our customers.
Your dedicated client manager will take time to understand the intricacies of your business – what are your growth or strategic goals? And where do you want to start winning more work? From the moment you join our community, you will feel like your client manager is an extension of your own team: supporting you to implement Barbour ABI effectively, arranging training, and giving you tips and tricks on how you can make the intelligence we provide work hard on your behalf.
We take a proactive approach to ensuring customers are happy and that we are providing the tools and support they need to succeed and flourish using our invaluable industry tool.
You will hear from us often; we support our customers everyday using a plethora of communication channels to make accessing our experts as easy and convenient as possible. Using phone, email, live chat and social media – your dedicated client manager and the wider team is always on hand to answer your questions and share insight to help you achieve your goals.
We take our role as market leader very seriously indeed, and we are constantly looking at ways that we can add even more value to our customers.
Each month we release an interactive, informative and insightful update to our Community. We include the latest developments from the Barbour ABI group as well as interviews from key figures in the industry.
We also include regular industry-focused reports that relate our industry to current affairs, economic developments and key trends. Written by our expert economics team and used regularly by national journalists, authorities and government departments, these reports come free of charge to customers with a subscription to Barbour ABI.
Excellent promotion newsletters for our unique promenade tiles with a high percentage click-through rate and great regular assistance from Melissa and Katja.
Barbour ABI is a valuable and effective tool for our business day to day. Our sales team utilise this service to gather vital information which helps them prepare for their meetings, the amount of accessible data and support offered by the Barbour ABI team really allows us to extract the information with confidence.
I used to use a competitor for 20 years and always thought their information was far superior to Barbour ABI’s, however, I have had a big change of heart and now really rate their research and data very highly.
The Openings product is very impressive. My team are actively using it every day and we will be renewing for the foreseeable future and frequently recommend this product to our clients.
I would describe the service received from Barbour ABI as EXCELLENT. Our Account Manager is always available for advice, guidance and on-hand to escalate priority requests when required.
We have been using the data and their Evolution system for a couple of years now and find it invaluable for keeping me in touch with the latest projects and companies in our sector.
We always recommend Barbour ABI to all our clients when they are looking for construction project insight. Ali, our Barbour ABI contact is always incredibly helpful in helping me put forward proposals to clients. Wouldn’t go anywhere else!
Any queries I have on projects are always answered in a timely manner. Barbour ABI helps me understand who my customers are and enables me to cut the time taken to research their details.