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For any users of Internet Explorer: due to recent universal web updates, our website forms no longer support Internet Explorer. If you would like to fill in a form then please switch to a different browser. Alternatively, you can get in touch with us here.
Get in touch with us and see how we can help you win more work.
For any users of Internet Explorer: due to recent universal web updates, our website forms no longer support Internet Explorer. If you would like to fill in a form then please switch to a different browser. Alternatively, you can get in touch with us here.
Right from the start, working with us will not only provide you with access to Barbour ABI’s market-leading platform, a dedicated Client Manager will be assigned to you who will ensure you’re on the pathway to success.
You will build an excellent relationship with your Client Manager, who will take time to understand the intricacies of your business, as well as your unique needs and aspirations. They will soon become a valued extension of your team and will support you with how to use the Barbour ABI platform effectively – making the intelligence work hard on your behalf.
At Barbour ABI, we take a proactive approach to ensuring clients are happy. We want to provide the tools and support needed to succeed and flourish using our invaluable platform. Whether you’re a product manufacturer looking for high value commercial projects nationally, a recruitment agency looking to place the best construction candidates within your local region or a contractor wanting to build new relationships within the industry – we have the expertise to connect you to a wealth of data and intelligence catered specifically to your business goals.
When you become a client of ours, you can expect to hear from us frequently. We seek to support our clients every day through various communication channels to make accessing our experts as easy and convenient as possible. Using phone, email, live chat and social media – your dedicated Client Manager and the wider team is always on hand to answer your questions and share insight to help you achieve your goals.
We pride ourselves on being market leader and take this role very seriously, continuously developing and seeking new ways to add value throughout our clients’ journey with us. During every interaction with our wide range of clients across key sectors including infrastructure, leisure, residential and retail, we use this opportunity to ensure they have access to the data and intelligence they need – seeking to develop our products and services in line with demand.
To further nurture the Barbour ABI community in addition to our other products and services, we release an interactive and informative update each month. This includes details on the latest developments from the Barbour ABI group, as well as insights from key figures in the industry.
We also feature regular industry-focused reports that relate current affairs, economic developments and key trends to our industry. Written by our expert economics team and used regularly by national journalists, authorities and government departments, as well as by many of our clients in their monthly business meetings, these reports come free of charge to clients with a subscription to Barbour ABI.
to success
You will be introduced to your dedicated Client Manager and set up on the Barbour ABI platform
Your Client Manager will be in touch regularly to assess your specific needs and ensure your journey is off to the best start
The sales representative will check in with you to make sure you are happy after your first month with us. Your Client Manager will also speak to you about your training needs and ensure you have the right knowledge to fully utilise the Barbour ABI platform for your business
to success
Your Client Manager will be in touch at least once a month to ensure you are fully supported. You will also receive a quarterly usage report* that will provide you with valuable usage data and give you visibility on how your team is engaging with the platform.
*minimum usage required
to success
We will send you reminders of your renewal and will review your service needs for the year ahead. Further training will be provided as required and we will continue to support new users as part of your recruitment process
to success
Your Client Manager will keep supporting you and you will receive a detailed annual usage report year-on-year to track your progress with us and assess your growing needs
The level of customer service is excellent! The frequency and nature of our contact with our Account Manager is just right and always supported by an excellent technical knowledge.
We have been using the data and their Evolution system for a couple of years now and find it invaluable for keeping me in touch with the latest projects and companies in our sector.
The Openings product is very impressive. My team are actively using it every day and we will be renewing for the foreseeable future and frequently recommend this product to our clients.
I used to use a competitor for 20 years and always thought their information was far superior to Barbour ABI’s, however, I have had a big change of heart and now really rate their research and data very highly.
I would describe the service received from Barbour ABI as EXCELLENT. Our Account Manager is always available for advice, guidance and on-hand to escalate priority requests when required.
I’ve personally used Barbour-ABI for a number of years and find the data to be excellent. The project specific data within the evolution system is proving essential to growth of my business. I wouldn’t hesitate to recommend Barbour ABI to any of my peers. Quality information, easy to use system, reasonably priced.
Since we’ve featured on Barbour Product Search we’ve had plenty of enquiries and I’ve been very happy with the quality of the leads received.
The Insights tool provides a detailed and manageable system of analytics that allows my work as Head of Marketing to be made quicker and easier.
