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Supporting business development is in our DNA – becoming a customer of Barbour ABI will not only allow you to access the market leading construction project database, but you will receive a dedicated client manager from our experienced team devoted to the success of our customers.
Your dedicated client manager will take time to understand the intricacies of your business – what are your growth or strategic goals? And where do you want to start winning more work? From the moment you join our community, you will feel like your client manager is an extension of your own team: supporting you to implement Barbour ABI effectively, arranging training, and giving you tips and tricks on how you can make the intelligence we provide work hard on your behalf.
We take a proactive approach to ensuring customers are happy and that we are providing the tools and support they need to succeed and flourish using our invaluable industry tool.
You will hear from us often; we support our customers everyday using a plethora of communication channels to make accessing our experts as easy and convenient as possible. Using phone, email, live chat and social media – your dedicated client manager and the wider team is always on hand to answer your questions and share insight to help you achieve your goals.
We take our role as market leader very seriously indeed, and we are constantly looking at ways that we can add even more value to our customers.
Each month we release an interactive, informative and insightful update to our Community. We include the latest developments from the Barbour ABI group as well as interviews from key figures in the industry.
We also include regular industry-focused reports that relate our industry to current affairs, economic developments and key trends. Written by our expert economics team and used regularly by national journalists, authorities and government departments, these reports come free of charge to customers with a subscription to Barbour ABI.
I used to use a competitor for 20 years and always thought their information was far superior to Barbour ABI’s, however, I have had a big change of heart and now really rate their research and data very highly.
We always recommend Barbour ABI to all our clients when they are looking for construction project insight. Ali, our Barbour ABI contact is always incredibly helpful in helping me put forward proposals to clients. Wouldn’t go anywhere else!
Since we’ve featured on Barbour Product Search we’ve had plenty of enquiries and I’ve been very happy with the quality of the leads received.
Barbour ABI gives us a wider knowledge of construction companies in the UK and gives us the opportunity to build relationships with them.
Excellent promotion newsletters for our unique promenade tiles with a high percentage click-through rate and great regular assistance from Melissa and Katja.
Any queries I have on projects are always answered in a timely manner. Barbour ABI helps me understand who my customers are and enables me to cut the time taken to research their details.
Customer service is always quick, personalised and the team are on hand to help us develop the way we use Barbour and train new users.
The data has been great, always including the information that I need to find a site and who to contact.
It has given us access to a huge bank of project information and project leads for us to follow up and look into further. Having the information at our finger tips also makes it easier to qualify projects.