Barbour ABI supplies data to the construction industry and beyond

We renewed with Barbour ABI after re-evaluating their business and a number of their processes. The three most significant being the accuracy of their data – we tested over 28 live construction projects; their standard of account management and finally the financial competence and performance of their business. All proved to be key differentiators, with the latter the concluding factor that firmly swung our decision in Barbour ABI’s favour in renewing our contract as a customer

We are very pleased with the results Barbour ABI has given us. We only use this service to follow up projects we already know about in our industry due to time restraints, and the information included has led us to secure orders which have more than paid for the years’ service in a little less than two months! We are bamboozled by its potential for new business and networking opportunities, and will be pursuing them eagerly once we have more resource to commit time to it.

The level of customer service is excellent! The frequency and nature of our contact with our Account Manager is just right and always supported by an excellent technical knowledge of the system and content ... we've been helped over a number of years to get the very best out of our subscription by an excellent and knowledgeable team.

I wanted you to be aware of the professionalism of one of your team members Lee Oxton. Lee and I spent some time doing some basic training on your system, he was excellent at explaining the many features and benefits of your platform and his thoroughness was exemplary. Barbour ABI are most certainly in fantastic hands for the future if this is an example of your customer service.

We have found Barbour ABI to be invaluable to our Sales Team. I personally find the system easy to use and understand. We have sourced many leads from the information provided and the daily updates are useful. The subscription is good value and the staff are efficient, friendly and the customer service we receive is fantastic. Feedback is always provided quickly & efficiently and our Account Manager Melanie is very approachable and helpful. Melanie keeps us up to date with any changes or information relevant to us. The staff at Barbour ABI are clearly trained to a high standard. We cannot recommend Barbour ABI highly enough and intend to continue our relationship with this excellent company.