Customer Privacy Policy

This Customer Privacy Policy governs the collection and use of personal information relating to potential and existing customers of Barbour ABI by the company and its affiliates within the United Business Media group (collectively ‘UBM (UK) Limited’). For further details of the United Business Media group see:

Barbour ABI is committed to abiding by this Customer Privacy Policy, as well as the requirements of applicable laws, in the operation of its business. Please read this policy carefully as it explains the kinds of personal information we collect about you and how it is handled.

For the purpose of the Data Protection Act 1998, the data controller is Barbour ABI of Hinderton Point, Lloyd Drive, Ellesmere Port, CH65 9HQ.

By your continued use of our services (including this website), you consent to the collection and use of your personal information by Barbour ABI for the purposes set out in this Customer Privacy Policy.

Collection and use of personal information

We will generally let you know at the time of collection how we intend to use your personal information. Usually, we collect personal information about you which we require to respond to your enquires for payment processing and for the provision of goods and services to you. We also process your personal information where we are required to do so by law, and for the exercise or defence of legal claims. From time to time, we may contact you for research purposes, or to tell you about our special offers and other services in accordance with your contact preferences. Where appropriate, we will obtain your consent to do so. Personal information collected from you may include your name, payment processing information, postal address, email address, landline or mobile telephone number, delivery details as well as other non sensitive personal information. As you are using this website, we may also collect information about you or your computer when you browse to allow you to use the services available.

Email policy

UBM (UK) Ltd may from time to time send updates about this product and other relevant UBM products and services. Your email will not be given to 3rd parties. By providing your email address you consent to being contacted by email for direct marketing purposes by UBM (UK) Ltd. You have the right to opt out of receiving emails from UBM at any time.

Website usage and cookies

We will use your personal information to help you to log on to your account and into restricted areas of We may use your IP address to help diagnose problems with our server, or to administer this website. We may conduct analyses of user traffic to measure the use of this website and to improve the content of it and our services. These analyses will be performed through the use of IP addresses and cookies. We may also use cookies to enable the signing in process after you have registered with us and to provide you with more tailored information when you return to this website. A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you reject the use of cookies please note that the efficient operation of the website that you are using may be affected.

For further information on our current Cookies Policy, please click here.

Third party

We will only disclose personal information about you to third parties for processing purposes associated with payment processing, the supply of goods and services, for web site administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. These third parties we contractually bound only to use personal information to perform the services that we hire them to provide. Unless you have indicated that we may not do so, we may lease or rent your personal information to selected third parties for their postal or telephone marketing use.

Transfer of data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We also take measures to ensure that personal information transferred by us outside of the EEA is adequately protected.

Email capture

Barbour ABI may from time to time send updates about our products and other relevant UBM (UK) Limited products and services. Your email address will not be given to 3rd parties except where outlined in the privacy policy. By providing your email address you consent to being contacted for direct marketing purposes by Barbour ABI.

Mobile phone call and data capture

Barbour ABI may from time to time contact you about our products and other relevant UBM (UK) Limited products and services. By providing your mobile number you consent to being contacted for direct marketing purposes via voice calls or SMS by Barbour ABI. Barbour ABI records all incoming and outgoing calls for quality and training purposes. We reserve the right to store and listen to these telephone recordings.

Security of personal information

We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications. Certain areas of this website may be password protected. If you are a user of this website and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else.

We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.

Access to personal information

You may access, renew and update personal information that we hold about you by contacting us as detailed below.

Contacting us

If you have any questions about this privacy policy, or no longer wish to receive anything from Barbour ABI or have your data made available to 3rd parties, you can email us at [email protected] or write to; Barbour ABI, Hinderton Point, Lloyd Drive, Ellesmere Port, CH65 9HQ.


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