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The Barbour ABI Home Improvement Report is back with a brand new edition analysing home improvement activity across the UK in the most unpredictable of years – 2020.
The lockdowns of 2020 triggered a massive impact on home improvement, as many began investing more in the homes that they now spent more time than ever in.
Highlights include:
Excellent promotion newsletters for our unique promenade tiles with a high percentage click-through rate and great regular assistance from Melissa and Katja.
Barbour ABI gives us a wider knowledge of construction companies in the UK and gives us the opportunity to build relationships with them.
The level of customer service is excellent! The frequency and nature of our contact with our Account Manager is just right and always supported by an excellent technical knowledge.
The Insights tool provides a detailed and manageable system of analytics that allows my work as Head of Marketing to be made quicker and easier.
The data has been great, always including the information that I need to find a site and who to contact.
The data provided by Barbour ABI has been very useful for the company. We remain informed of upcoming projects relevant to the team, while also gaining insight into the “big picture” of the construction industry.
I wanted you to be aware of the professionalism of one of your team members Lee Oxton. Lee and I spent some time doing some basic training on your system, he was excellent at explaining the many features and benefits of your platform and his thoroughness was exemplary. Barbour ABI are most certainly in fantastic hands for the future if this is an example of your customer service.